About Us | The Real Homosexuals of the Southern Highlands

Last updated: Thursday 18th September 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how The Real Homosexuals of the Southern Highlands (“the Organisation”, “we”, “our”, “us”) collects, stores, uses, and shares your information.

1. What Information We Collect

We may collect the following types of information when you engage with us:

Personal details: name, email, phone number, address (if provided in membership or nomination forms).
Membership details: eligibility information (residency in the Southern Highlands, business details).
Feedback and submissions: stories, experiences, survey responses, or complaints you choose to share.
Payment details: when paying membership fees or donations (processed securely through third-party providers).
Technical information: limited data such as cookies or analytics when you use our website.

2. How We Collect Information

Directly from you when you submit a form, sign up as a member, nominate a business, donate, or contact us.
Through community engagement activities (events, surveys, consultations).
Via our website and social media platforms (cookies, analytics, or interactions).

3. Why We Collect Information

We use your information to:

Process memberships, nominations, donations, and event registrations.
Communicate with you about community news, programs, and opportunities.
Improve our advocacy, events, and campaigns through feedback and stories.
Maintain accurate membership records and eligibility checks.
Comply with legal, financial, or reporting obligations.

4. Sharing Of Information

We respect your confidentiality. We will never sell or trade your personal information.

We may share your information only when:

Required by law or legal process.
With trusted service providers (e.g., payment processors, mailing systems) who support our operations and are bound by confidentiality.
With your consent, for example, if you want your story publicly shared.

5. Storage and Security

Information is stored securely on password-protected systems.
Access is limited to authorised members of the Organisation.
We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

6. Your Rights

As a member or participant, you have the right to:

Request access to the personal information we hold about you.
Ask us to correct, update, or delete your information.
Withdraw consent for communications at any time (unsubscribe options available).
Provide feedback or lodge a privacy complaint.

7. Anonymity and Confidentiality

You may choose to remain anonymous when submitting feedback or stories.
If you choose to share your identity, we will only use your details as agreed.
Public references to stories or feedback will be de-identified unless you give explicit consent.